January can be a challenging time for many people, so the NHS in the Northwest is urging anyone who is struggling with difficult feelings to reach out for help.

Many people find they feel low, lonely or anxious at this time of year. People aged 65 and over, may feel this more intensely, especially if they’re living alone, coping with health concerns, or experiencing changes in routine or social contact.

Seeking early help from NHS Talking Therapies is one of the best ways to feel better and get back on track at any age.

Our services offer evidence-based therapies to help people experiencing common mental health problems such as low mood, worry, panic, phobias, obsessive-compulsive disorder (OCD) and post-traumatic stress disorder (PTSD).

Talking Therapies are confidential, free and proven to help most people improve their symptoms.

James Sturmey, Clinical Lead for West and Central Talking Therapies, said, “Reaching out for help can feel like the hardest step, but it’s often the beginning of positive change. Our practitioners listen without judgement, offering practical tools to help people manage, build confidence and support everyday wellbeing.

“By accessing help early, the less likely it is that difficulties become unmanageable, and evidence shows most people feel better.

“For people aged 65 and over, it’s important to know that feeling anxious, low or depressed isn’t simply part of ageing. Therapy is effective at any stage of life, and small changes to routines, habits and connections can make a real difference.

Family, friends and professionals play a vital role – sometimes a simple conversation or gentle encouragement can help someone take that first step.”

People can easily and quickly self-refer via our secure online chatbot, telephone or by asking their GP to refer them.

NHS talking therapies are not suitable for people with complex mental health issues and is not a crisis service.

Urgent Mental Health Crisis Line – If your mental health worsens and you feel unable to cope, this service provides immediate support. Available 24/7. Call NHS 111 and select the mental health option. This is open to everyone, including young people.

More information can be found on the CWP website: www.cwp.nhs.uk/crisis

Crisis Cafés – safe spaces for people aged 18 and over experiencing emotional distress. These provide welcoming environments where individuals can connect with others facing similar challenges. All locations are open 365 days a year, including Christmas Day:

  • Café 71: St Anne Street, Chester – 10am-10pm.
  • Crewecial: Partridge Close, Crewe, and Weston Hub, Macclesfield – 1pm-10pm.

Hub of Hope - Hub of Hope is the UK's largest and most comprehensive directory of community mental health services, so you can find help when you need it, wherever you are. From anxiety and bereavement to young people, LGBTQ+ support and men’s mental health, search by what matters most to you.

Find support in your community: cwp.nhs.uk/getting-help/help-community